If you, or someone you know, needs some additional help during this difficult time, here’s a list of organisations who are able to offer dedicated help or advice.
Please be aware that this list was collated during the lockdown in 2020 and therefore you may need to contact charities directly to ensure they are still operational.
You can also call our COVID-19 Community Support and Information line for queries regarding restrictions, support and assistance on 686262. We all need to follow Government advice to stay at home and stay safe, but this doesn’t mean that anyone should feel alone. We will be updating this list on a regular basis with current service details as the information is gathered.
For people aged 50+
For people up to the age of 19
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Charity name |
Contact details |
Service |
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Phone: |
Currently providing phone advice and support for those aged 50+, a hardship fund and deliveries. |
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Phone: Email: |
Supports people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members. |
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Phone:
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Online and phone marriage support, parent support and bereavement support. |
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Phone:
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Phone and online support for children and young adults. |
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Phone: Email: |
Operating their Shop mobility Scheme remotely with a drop off service, health and welfare advice. |
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Phone: Email: |
Providing support and respite for carers including a shopping and medication assistance service, phone support and a nursery for key workers. |
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Phone: Email: |
Free, voluntary and confidential bereavement support service – self referral, currently doing phone consultations. |
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Phone: |
For those presenting with drug or alcohol dependency, currently providing phone support. |
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Phone: |
Emergency food parcels, which they provide locally or via a drive through service. |
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Phone: Email: |
Information and practical advice for those concerned with their own or someone elses gambling (part of Motiv8) currently doing phone support and consultations. |
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Graih (Support, Drop-in, Night Shelter – Over 18s)
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Phone: |
For those without overnight accomodation, the emergency night shelter is OPEN every night from 9 p.m. to 7:30 a.m. each night (for over 18s). |
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Email: |
The goal of Helpout.im is to help members of the community who may be isolated or require assistance due to Coronavirus or the necessary measures in place to reduce its impact. |
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Phone: |
Providing tele-health care and support for patients and families, and zoom palliative support to staff in residential care settings. |
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Phone: 08081624100 Email: |
Manx charity providing advice, guidance and support around housing matters in the Isle of Man. |
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Online mental health and emotional health advice and support for children. |
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Phone: Email: |
Helping people to feel connected and live independently at home with virtual coffee meets, phone call support and a shopping delivery service. |
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Phone: Email: |
Many services still running, including free issue specialist independent living equipment, weekly audio news service online (which includes the latest government covid-19 updates), audio library services via volunteer collection and delivery and assistance accessing vital services including food and other supplies and providing an emotional support line, health and welfare advice for blind and visually impaired members. |
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Phone: Email: |
Free and confidential specialist psychological assessment and counselling sessions for patients and family members over the phone. |
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Manx Deaf Society |
Phone: |
Advice and support for deaf, deafened and hard of hearing people – currently doing an email, video call and whatsapp service. |
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Manx Solidarity Fund |
Email: |
A charitable fund that has been established to support Isle of Man-based businesses, charities and individuals aiming to tackle the prevention and relief of poverty by the making of financial grants or by the provision of goods and services essential to the carrying on of daily life, the purchase of medical equipment and test kits, or other charitable purposes. |
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Phone: Email: |
Addiction services providing advice and practical support around alcohol, drug, gambling or other addictive behaviours. Currently doing phone support and consultations. |
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Phone: Email: |
Addiction services providing advice and practical support around alcohol, drug, gambling or other addictive behaviours. |
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Phone: Email: |
Addiction services providing advice and practical support around alcohol, drug, gambling or other addictive behaviours. |
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Phone: Help for adults concerned about a child - 0808 800 5000 |
Prevent abuse, help rebuild children's lives and support families. |
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Port St Mary local volunteers (with support of Port St Mary Commissioners) |
Phone: |
Port St Mary community are here if you need extra help with shopping, dog walking, collections from the pharmacy, advice on using technology, etc. |
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Phone: Email: |
Phone consultations and support for those wanting to quit smoking including practical advice, behavioural support and nicotine replacement therapy. |
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| Relate Isle of Man |
Phone: Email: |
Relationship Counselling, Family Counselling, Sex Therapy, Children and Young People's Counselling |
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Phone: |
Armed Forces charity providing care and support to all members of the British Armed Forces past and present and their families. Currently offering welfare phone calls and assistance with shopping or prescriptions. |
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Providing support for the vulnerable members of society, currently offering online worship, referrals for practical assistance and telephone calls. |
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Phone: |
The Silver Line operates the only confidential, free helpline for older people across the UK that's open 24 hours a day, seven days a week, 365 days of the year. | |
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Phone: |
The Children's Centre develops, manages and pioneers a variety of community initiatives and services aimed at enabling children, young people, and families to realise their full potential. |
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Phone: |
Offer listening and support to people and communities in times of need. |
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Phone: |
Provides people with support in two ways; companionship by one-to-one befrienders and in social groups currently operating using telephone calls. |
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Phone: |
Free and confidential help to victims and witnesses of crime, their family and friends. support for people affected by crime, death by road traffic collisions, unusual death or domestic abuse. Also see: https://www.gov.im/domesticabuse |
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| Women's Aid
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Phone: |
Women's Aid is non profitable charity dedicated to offering women and children a safe refuge when faced with domestic abuse. |
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Phone: |
Offering helpful and practical guidance to help local organisations implement wellbeing initiatives into their workplace via telephone. |