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Compassionate application for UK residents

It is recognised that people may be in considerable difficulty or distress and each case is carefully considered on its own merits.

Exemption to travel on compassionate grounds can be granted for two reasons:

  • attending the funeral of a close family member
  • visiting a terminally ill close family relative

Those permitted to visit the Island on compassionate grounds will be required to follow any such direction that is issued by the Department of Health and Social Care, in line with other returning residents, which currently includes the 14-day self-isolation period.

There are some exemptions, which due to the timescales involved are increased in urgency and can be classified as “Urgent Exemptions”. 

For urgent enquires regarding IMMINENT unforeseen travel into the Isle of Man, please email and a member of the team will contact you. This mailbox is monitored 7 days a week from 8am until 8pm for urgent enquiries. 

Once an Urgent Exemption is approved, you are able to book your own travel on any available route. You will still need to observe the 14-day isolation period, but will be able to attend another premises as agreed by the DHSC.   

Online Application >>

Please see UK compassionate guidelines for further information.  

If you have any queries please contact the Travel Notification Team. The team are available Monday to Friday from 9am to 5pm via phone at +44 1624 687171 or email at

If you wish to download a paper copy, please download this form

To fulfil the requirements of the local care home visitor standards, you are required to seek advice from the Department of Health & Social Care, Care Home Assessment and Rapid Response Team (CHARRT). The CHARRT team can provide advice and guidance to visitors arriving on the Island who intend to visit relatives or friends in care homes. The purpose of this is to ensure there is relevant clinical advice and guidance agreed prior to travel to meet the individual needs, particularly in relation to supporting compassionate visits where the full completion of 14 day quarantine may not be feasible. You can contact the CHARRT team by emailing