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Compassionate application for UK residents

It is recognised that people may be in considerable difficulty or distress and each case is carefully considered on its own merits.

Exemption to travel on compassionate grounds can be granted for two reasons:

  • attending the funeral of a close family member
  • visiting a terminally ill close family relative

Those permitted to visit the Island on compassionate grounds will be required to follow any such direction that is issued by the Department of Health and Social Care, in line with other returning residents, which currently includes the 14-day self-isolation period.

There are some exemptions, which due to the timescales involved are increased in urgency and can be classified as “Urgent Exemptions”.

For urgent enquires regarding IMMINENT unforeseen travel into the Isle of Man, please email TNS@gov.im and a member of the team will contact you. This mailbox is monitored 7 days a week from 8am until 8pm for urgent enquiries. You will still need to complete an application form for approval.

Once an Urgent Exemption is approved, you are able to book your own travel on any available route. You will still need to observe the 14-day isolation period, but will be able to attend another premises as agreed by the DHSC.

The application form for compassionate entry can be found on the Application forms and landing forms page.

Please see UK compassionate guidelines for further information.  

If you have any queries please contact the Travel Notification Team. The team are available Monday to Friday from 9am to 5pm via phone at +44 1624 687171 or email at tns@gov.im.

Compassionate Visits to Care Homes

The Care Home Manager retains the right to restrict or allow access to their home; therefore if your relative or friend may be in an imminent End of Life situation, and you are seeking an exemption to visit them without completing the 14 day self-isolation period, you are required to seek written approval from them PRIOR to making an application. The Manager will need to confirm the circumstances and reasons for the exemption.  Confirmation should be forwarded with your application.

The purpose of this is to ensure that the Care Home can access relevant clinical advice and guidance from the CHARRT team, in order to minimise risk to other residents.