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Compassionate visits to the Isle of Man

As part of Isle of Man Government response to COVID-19 pandemic a Borders Framework has been developed to reduce the spread and transmission of COVID-19 infection.

See Borders Framework for current restrictions in place.

Compassionate entry process

We do understand that the border and travel restrictions currently in place in the Isle of Man may cause considerable distress or difficulties for anyone wanting to travel for compassionate reasons.

Exemption to travel on  compassionate grounds will only be approved  if there is an urgent and compelling reason, such as:

  • attending the funeral of a close family member
  • visiting a terminally ill close family relative

Compassionate approval to visit Care Homes or Health Care Settings

Prior to travel you must also seek approval and apply for Compassionate Entry if you plan to visit a Care Home or Health Care Setting as part of your visit.

The Manager will need to confirm the circumstances and reasons for the exemption in writing. Confirmation approval should be sent with your application.

The purpose of this is to ensure that the Care Home can access relevant clinical advice and guidance from the CHARRT team, in order to minimise risk to other residents.

Urgent Exemptions

Urgent Exemptions are applicable when the timescales involved are limited, such as in an end of life case.

For all urgent enquires regarding IMMINENT unforeseen travel into the Isle of Man, in the first instance:

Email TNS@gov.im 

This mailbox is monitored 7 days a week from 9am until 5pm for urgent enquiries. On receipt a member from this team will contact you.

A Travel Registration Form is still required as part of the ‘Urgent Exemption’ application process. Once approved, you will then able to book your travel to the island.  

Please follow and apply using the online application form provided in the Compassionate Application Process section below.

Before making any travel plans please follow and complete the online application process for a ‘non-Isle of Man resident wishing to apply for entry on compassionate grounds’.

Register here >>

Each application for Compassionate Entry will be considered on its own merits, before travel is approved to enter the Isle of Man.  

If approved the applicant will be issued with a Certificate of Entry which contains a Compassionate (C-UK) Reference Number confirming permission to travel and enter the Isle of Man.

Travellers will use this unique Compassionate (C-UK) Reference Number as part of the Landing Form Application process which needs to be completed with 48 hours of arrival.

Visitors travelling to the Isle of Man for compassionate reasons will follow any such directions issued by the Isle of Man Government, Department of Health and Social Care. 

This direction must be followed throughout your visit. 

You should be aware that:

  • Ordinarily a mandatory self-isolation period of 14 days is applicable to all travellers, but this depends on the reason and purpose of travel.  Refer to your exemption certificate for further advice.
  • Regular monitoring checks are in place and will occur to ensure compliance, both by phone and in person.
  • Travellers arriving for compassionate reasons, may be permitted to visit or attend a second address, for example, to attend a funeral or visit a care home.

Non-compliance of these rules will result in a penalty, which could include up to 3 months imprisonment or result in a fine up to £10,000.

Also see

Guidelines on determining ‘compassionate grounds’ for non-residents

You will still need to observe the 14-day isolation period, but will be able to attend another premises as agreed by the DHSC. You must include this information on the application form.

If you have any queries please contact:

Travel Notification Service (TNS)
Monday to Friday from 9am to 5pm

Tel: +44 1624 687171
Email: tns@gov.im

Reviewed: 20 November 2020