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Contact information

The following numbers are free of charge from Isle of Man mobiles and landlines.

COVID Response Services
Tel: 111 (+44 1624 685111 from outside the IOM)

111 enquiries -
Vaccination and Covid Pass enquiries -

Opening hours:
Monday to Friday: 9:30am to 4:30pm
Closed weekends & bank holidays

The phone lines will also be open 9:30am to 4:30pm on any days that vaccinations are being administered.

This is not a service for medical queries or emergencies – If you are in need of medical advice, please seek from an appropriate source i.e. your GP, MEDs, or by calling 999.

You don’t need to call 111, if you:

  • Are suffering from symptoms not consistent with those of COVID-19. In these circumstances you should contact your own GP. If outside of normal GP Surgery opening hours, you should call the Manx Emergency Doctor Service (MEDS) on +44 1624 650355 if you require urgent medical advice
  • Are in immediate emergency health situations. Please call 999 and ask for an ambulance

The 111 phone line is often very busy but we are always happy to help. If you are unable to get through please review the webpages, which may give the answers to your questions, or contact us by email.

Other useful contacts 

Customs & Excise Debt Section:  648160

Income Tax:  685400

Social Security: 685656

Emergency Dental Clinic Telephone: 642785 

Health and Safety at Work Team: 685881

DEFA, Work Safe: