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COVID-19 circuit break – closure of Rates public counter

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The Treasury’s Rates public counter on the first floor of Government Offices, Buck’s Road, Douglas, has been closed until and including 31 January 2021to protect the welfare of customers and staff.

Given the closure of the counter facility, customers should pay any outstanding balances by using Online Services at or by calling +44 1624 685661. Do not send any cash payments by post

If you have any difficulties with the methods of payment above, please contact the Rates team by using the preferred forms of communication are set out below:

  • Post: Rates Team, 1st Floor Government Office, Buck’s Road, Douglas, IM1 3PU.
  • Call: +44 1624 685661, Monday to Friday from 9am to 5pm
  • General