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PIN office closures

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The Passport, Immigration and Nationality Office public counter closed yesterday and will reopen on Monday 1 February 2021 – subject to updated Government guidance. 

Postal applications for each service are continuing and payment can be made by credit or debit card. Officers will contact customers for payment. 

Customers are asked for their patience while applications are processed during this time. Below are the contact details for each service. 

Postal applications

  • Postal applications along with any supporting documentation can be sent to Passport, Immigration and Nationality Office, Government Offices, Buck’s Road, Douglas, IM1 3PN or drop into marked post box at Government Offices
  • All applications and travel documents dropped into this post box are left at the customer’s own risk during this time
  • No passports and travel documents can be collected or returned until the office reopens 

For queries please visit our website, specific queries can be sent by email or made by telephone as follows: 

Communication Method Passports Immigration Nationality
Telephone 685208 685210 685208

The Passport, Immigration and Nationality Office thanks the public for their co-operation and understanding at this time.