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Privacy notice - Lateral Flow Result Notification to end isolation

This statement is designed to help you understand how your personal data is processed by the Cabinet Office when you report a lateral flow device (LFD) result for the purposes of ending isolation earlier than the usual ten day isolation period. 

Personal data is data which relates to you when you can be identified from that data or from that data when combined with other information which is in the possession of or is likely to come into the possession of the Cabinet Office.  The definition of personal data includes any expression of opinion about you and any indication of the intentions of the Cabinet Office or any other person in respect of you.

If you feel that for any reason you might not understand what information we might ask you for, why we need it and what we might do with it, please contact the 111 team who will be happy to discuss this document with you in person.

What personal data is processed and how is it used?

When you use the form, you will be asked for your name, address and date of birth in order to identify you.

You will also be asked for your email address if you are completing the form online.  If you are calling 111, you will be asked for an email address or a residential address if you don’t have an email address.  Your email address or your residential address will be used initially to send you information about the ten day isolation period that you are required to observe.  It will also be used to acknowledge your first negative LFD result and to advise you about the end of your isolation period when you report your second negative LFD result. 

You will be required to enter your LFD result and the reason why you are notifying the result.

If you are notifying the result because you have tested positive, a positive case record will be created for you in the CRM using the identifier information referred to above and you will be asked for your NHS number so that any future negative LFD results can be matched to your positive case record in order to end your isolation early.  The CRM will automatically record the dates and times of your notifications to calculate when your ten day isolation should end, when your second negative LFD result can be accepted and to validate whether the date of the second negative LFD result can be accepted. 

If you are using the form because you are currently in isolation due to testing positive prior to 22 December 2021, you will be asked for the Unique Case Reference number included in your email notification from 111.  This will be used along with your identifier information to locate your existing record on the CRM and to match any future negative LFD results to that record.

If you are using the form to notify positive or negative results for travel purposes, it is important that you review the Privacy Notice from the Travel Notification service so that you understand how your data will be used for travel related reasons. 

Where is the data stored?

Your data will be held within the CRM system which is owned by the Cabinet Office of the Isle of Man Government. The database utilises Microsoft Azure to apply a Microsoft Dataverse (Dynamics 365) solution. The database location is restricted to Microsoft’s Europe datacentres.

Calls that you make to 111 are recorded on a proprietary system of the Isle of Man Government and these are retained on servers located in the Isle of Man.

Who can see the information?

The information that you provide will be accessible to the 111 and contact tracing teams.

The IOM Constabulary can make requests to the 111 or contact tracing teams for information in the CRM. Where such requests are made, these are subject to strict disclosure protocols and information will only be released where it is considered that there are appropriate legal grounds to do so.

Will your data be used for marketing purposes?

Your data will not be used for marketing purposes nor will your data be provided to any third party so that they can market their products or services to you.

How long is the data kept for?

The positive case record and the negative result notifications will be retained for a maximum of six months from the date of the second negative result notification.  This is to assist with any investigation into a breach of the isolation requirement.

Your rights

If you wish to see the data processed about you by the 111 team, please contact the Cabinet Office Data Protection Officer on;

Data Protection Officer
Cabinet Office
Government Offices
Bucks Road
Phone: +44 1624 686779

You have additional rights under the Isle of Man’s data protection legislation such as the right to rectification of incomplete data, the right to object and the right of erasure of data. 

If you wish to exercise those rights, or if you wish to make a complaint about how your data has been processed, please contact the Cabinet Office Data Protection Officer using the details above.

You also have the right to request the Information Commissioner undertake an assessment as to whether the processing of your personal data has been carried out in accordance with the provisions of the Data Protection Act 2018. You can contact the Information Commissioner on 01624 693260 or by emailing

21 December 2021